Enjoy free shipping on U.S. orders over $149.99! This applies to online orders within the contiguous U.S. only, excluding Guam, U.S. Virgin Islands, Puerto Rico, and APO/FPO addresses.
Order Processing:
Orders are processed in 24-72 business hours, usually within 48 hours. Shipping requires an adult signature (21+) and a valid photo ID. No processing on weekends or federal holidays.
Adult Signature Service:
All vape mail requires Adult Signature Confirmation (21+). If undeliverable due to the absence of a signatory, a refund will be issued minus a 15% restocking fee and shipping costs.
Shipping Carriers:
We use reliable carriers but are not responsible for delays or lost packages unless Route protection is selected. Returned packages incur a 15% restocking fee.
Delivery Times:
- Eastern U.S.: 3-7 business days
- Western U.S.: 11-18 business days
If you have issues with your purchase from www.geekbar.store, contact us via email within 30 days to initiate a return. Refunds will be issued to the original payment method, minus a 15% restocking fee. We do not provide pre-paid return labels or refund shipping charges. Insuring your return package is recommended.
Exchanges:
Exchanges are available within 30 days of purchase. After receiving the returned item, a representative will contact you to finalize the exchange. You are responsible for any price difference.
Return & Exchange Restrictions:
The following items cannot be returned:
- Opened or used e-liquids.
- Products not purchased from www.geekbar.store.
- Opened or used devices/accessories.
- Partially returned or opened sample packs or bundles.
Customers are responsible for return shipping costs.
Important Notice:
Contact us for an RMA (Return Merchandise Authorization) form before returning items. Returns without an RMA may not be eligible for refunds or exchanges. Email us at hello@geekbar.store.
Same Day Shipping:
We offer same-day shipping for orders placed before 4 PM (local time) on business days. Orders received after 4 PM will be shipped the next business day. This ensures your purchase arrives as quickly as possible, so you can start enjoying your products sooner.
Shipping Process:
Once your order is placed and confirmed, it will be prepared for shipping within hours. You will receive a tracking number once the package is on its way. Our fast and reliable shipping partners ensure timely delivery.
Conditions:
Same-day shipping is available for in-stock items only. Orders placed on weekends or holidays will ship on the next business day.
Important Notice:
To qualify for same-day shipping, please double-check your order and address details to avoid delays. For any questions, contact us at hello@geekbar.store.
